Located in downtown LA, this hotel offers the convenience and comfort guests would appreciate. Right from the reception, customer service is 5 stars, polite and considerate. Of course in USA, giving tips is common so if you do not wish to tip, you can self service and bring your own bags up to room. No restaurant opened yet but there’s one pending to open and it looked exquisite. There’s a lovely spread of cookies in front of reception area. Water, coffee and tea is provided too. Love the indoor deco. A laundry mat for washing and drying is just next door. 7-eleven is next door too. Friendly staff all round the hotel. In short, 5 stars.

November 28, 2017